The small print, plainly.

Last updated 1 September 2026. These terms apply to every consultation and treatment at Salve Skin Clinic. By booking, you agree to them.

Consultations

Every new client starts with a consultation. We look at your skin, take a full medical history and agree a written plan before any treatment. The consultation fee comes off your first treatment if you go ahead within 30 days.

Deposits

A £50 deposit holds your appointment. It comes off the final price of your treatment on the day.

Moving or cancelling

You can move or cancel for free with at least 48 hours’ notice, and your deposit is kept safe for your next booking. With less notice, or if you miss your appointment, the deposit is kept. If you arrive late we’ll do what we safely can in the time left, and the full price still applies.

Your health

Please tell us about any changes to your health, medication or pregnancy before each appointment. We may postpone or decline a treatment if we don’t think it’s safe or right for you. Prescription treatments such as injectables are only given after a face-to-face consultation with a medical practitioner.

Results

Everyone’s skin responds differently. We’ll always explain what a treatment can realistically do, but we can’t guarantee a particular result. Following your aftercare makes a real difference.

Prices and payment

Prices are shown on each treatment page and confirmed at your consultation. Payment is due on the day of treatment. Courses paid in advance are valid for twelve months.

Complaints

If something isn’t right, tell us as soon as you can. We’ll listen, review your treatment with you and reply in writing within ten working days.

Changes to these terms

We may update these terms from time to time. The version on this page is the one that applies to new bookings.